The Good Guys Celebrate their 100th Store in North Lakes, Brisbane

Project Background

The Good Guys is one of Australia’s largest electrical appliance retailers, currently operating 100 stores across metropolitan and regional Australia and online. The retailer celebrated their 100th store when they opened the doors to the newly constructed unit in North Lakes, north of Brisbane, which includes a striking Transitions Polished Concrete floor in the main trading areas.


  • Concrete slab to be densified upon concreters final trowel of surface
  • Polished concrete - high steel trowel with no exposure of aggregate
  • Polished to an 800 grit
  • Semi Gloss
  • Finished and sealed with Retroplate


  • Floor densifier - 2,200m2
  • Floor preparation – 1,050m2
  • Transitions Polished Concrete – 850m2


The Good Guys had very specific objectives when it came to the form and functionality of the polished concrete floor in their new North Lakes store. In terms of performance the concrete floor needed to be hardwearing and durable, to withstand the high volume of foot traffic and to avoid showing any scuffmarks or scratches when heavy stock was moved across it.

When it came to aesthetics the client wanted a concrete floor with a uniform colour throughout and a relatively good gloss level to assist with light reflectivity in the store.


The concrete floor at The Good Guys, North Lakes had a particular spec that was required. The application of Ashford Formula was required the same day as the concrete slab was poured, as a part of a densification process of the slab. Following on from this the Retroplate Polished Concrete process was required. In addition, floor preparation was required in some areas of the store, where vinyl flooring was to be installed.

Chosen Product

The concrete flooring product chosen for The Good Guys, North Lakes store was Ashford Formula, which was in line with the assigned specification. This system was chosen, as Ashford Formula is a curing compound and the only product that achieves Australian Standards as such. Being an integral product, that is a chemical reaction in the slab, as opposed to a traditional topical/resin based curing compound, assists in the creation of a uniform and consistent colour throughout the surface of the slab. Ashford Formula is also fully compatible with the Retroplate Polished Concrete system, which is extremely durable and has the ability to cope with pallet jacks, trolleys, forklifts and heavy foot traffic, all of which the floor in the store would encounter on a regular basis.

Overall Outcome

The outcomes of this project were fantastic! The polished concrete floor installed by Transitions at The Good Guys, North Lakes store achieved the required gloss levels, which created a light, bright shopping atmosphere and a uniform colour throughout the slab.

The Ashford Formula curing compound was placed in accordance with manufacturers guidelines and there were no signs of plastic cracking through the surface of the slab, which allowed Transitions to achieve an aesthetically pleasing, hardwearing Retroplate Polished Concrete floor thereafter.

As this store was the 100th store for The Good Guys, they wanted it to be their best yet. Feedback from the client was that this was by far the best polished concrete floor they had seen in a store to date.

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